YOUR SOLAR SYSTEM
DESERVES
Lifetime Care.
Always On. Always Optimised. Always LavishRays.
Solar panels last 25 years — but peak performance requires expert care. Our AMC plans and dedicated support team ensure your system never loses a unit of savings.
REAL-TIME MONITORING
24/7 system health tracking with instant digital alerts if generation drops below optimal levels.
PRIORITY RESPONSE
Guaranteed 4-hour on-site response time for critical faults in all major metropolitan areas.
AMC MAINTENANCE
Scheduled professional cleaning and connection health checks to keep efficiency at 100%.
WARRANTY HANDLING
No more paperwork. We manage all manufacturer warranty claims and replacements on your behalf.
Everything Your System
Will Ever Need
Our support covers every component, every scenario, end-to-end — from the panel on your roof to the meter on your wall.
Panel Cleaning
Dust and bird droppings reduce efficiency by 15–25%. Our scheduled cleans restore full output.
- Dry & wet cleaning
- Damage inspection
Inverter Health
The inverter is the heart of your system. We test, calibrate, and update firmware regularly.
- Voltage & current tests
- Firmware updates
Battery Care
Battery health directly impacts backup duration. We test capacity and charge cycles.
- Health assessment
- Cell balancing
Wiring Safety
DC wiring degrades over time. We inspect every connection before it becomes a problem.
- MC4 tightness
- Surge protection
Performance
Know exactly how much your system is generating and saving with monthly reports.
- Monthly reports
- Savings summary
DISCOM Support
We handle all paperwork and Net Metering credit reconciliations with DISCOM.
- Bill reconciliation
- Meter fault resolution
Annual Maintenance
Contracts
Structured plans for every system size and budget. All plans include certified engineers, genuine spare parts, and written SLA commitments.
Essential
For residential systems up to 5 kW
₹3,999 / year
+ GST · One-time registration ₹499- 1 preventive maintenance visit/year
- Panel cleaning (1 session)
- Inverter health check
- Email & WhatsApp support
- 8-hour response SLA
- Basic performance report
- Battery care visit
- Priority on-site response
- Net Meter support
- 24/7 monitoring dashboard
Professional
For residential & small commercial up to 20 kW
₹7,999 / year
+ GST · Includes free registration- 2 preventive maintenance visits/year
- Panel cleaning (2 sessions)
- Full inverter servicing
- Battery health assessment
- 4-hour priority response SLA
- Phone, WhatsApp & email support
- Monthly performance reports
- Net Meter & DISCOM support
- Wiring & earthing inspection
- 24/7 remote monitoring
Enterprise
For commercial & industrial systems 20 kW+
Custom
Quoted per system size & complexity- Quarterly maintenance visits
- Panel cleaning (4 sessions/year)
- Full inverter & battery servicing
- 2-hour emergency response SLA
- 24/7 remote monitoring dashboard
- Dedicated account manager
- Weekly performance reports
- Net Meter & DISCOM handling
- Spare parts inventory reserved
- Annual energy audit & optimisation
FROM YOUR CALL
TO COMPLETE RESOLUTION
Every support request follows a structured, time-bound process. No delays, no vague promises — just clear milestones.
You Raise a Support Request
Contact us via WhatsApp, phone, email, or through your monitoring app alert. A support ticket is immediately raised.
- WhatsApp: +91 99999 99999
- Email: support@lavishrays.com
- App: LavishRays Customer Portal
Remote Diagnosis By Our Team
Our engineers remotely access your data, review generation logs, and diagnose whether the fault can be resolved remotely.
- Inverter error code analysis
- Remote reset where possible
On-Site Engineer Dispatched
If remote resolution isn't possible, a certified technician is dispatched within your plan's SLA with the required spares.
- Certified MNRE technician
- Genuine spare parts
Fault Fixed, System Verified
The engineer repairs the fault, replaces components, and verifies the system output before leaving.
- Performance documentation
- Digital service certificate
SYSTEM HEALTH MONITOR
WE DON’T WAIT FOR
PROBLEMS TO FIND US
Our engineers proactively monitor 12 system health parameters — flagging risks before they become expensive faults.
PROACTIVE FAULT DETECTION
Our monitoring system tracks generation patterns against weather data and historical benchmarks. Any deviation of more than 8% triggers an automatic alert to our engineering team — before you even notice the drop.
AI-ASSISTED ANALYSISSEASONAL OPTIMISATION
Panel tilt angles, shading from new construction, and seasonal dust accumulation can reduce output by 20% unnoticed. Our engineers visit before peak summer and monsoon to maximise generation in the seasons that matter most.
QUARTERLY REVIEWSCOMPONENT END-OF-LIFE ALERTS
Inverters, batteries, and surge protectors have predictable lifespans. We track component age across all AMC systems and alert you 6 months before expected replacement — so you can plan the cost, not be surprised by it.
LIFECYCLE TRACKINGANNUAL ENERGY AUDIT
Every AMC customer receives a comprehensive annual report comparing actual generation against projected output, with detailed recommendations to improve system performance for the next year.
PERFORMANCE GUARANTEEDEnrol In 5 Simple Steps
Getting your system under a LavishRays AMC is quick and hassle-free. Most enrolments are completed within 48 hours.
Contact Us
WhatsApp, call, or fill our online form. Share your system details — brand, capacity, and installation date.
Free Health Check
Our engineer visits for a complimentary system health assessment and recommends the right AMC plan for you.
Plan Selection
Choose from Essential, Professional, or Enterprise. We customise plans for multi-system properties.
AMC Agreement
A clear, jargon-free contract with defined SLAs, scope, and pricing. No hidden costs or surprise charges.
You're Covered
Your system goes live on our monitoring platform. Your dedicated support line is activated immediately.
Trusted By Thousands
Across Telangana & AP
My inverter threw an error at 7 PM on a Friday. LavishRays WhatsApp support diagnosed it remotely in 20 minutes and reset it. That kind of service is why I renewed my AMC immediately.
We run a 120 kW system at our factory in Nacharam. LavishRays Enterprise AMC gives us weekly reports, a dedicated account manager, and 2-hour response time. Best investment after the panels themselves.
The annual energy audit revealed my system was under-generating by 12% due to a shading issue from a new building. They re-tilted two panels and my output shot up. That alone paid for 3 years of AMC.
AMC Support FAQ
Do I need an AMC if my system is still under warranty?
Can I enrol a system that was not installed by LavishRays?
What is covered and what is excluded under AMC?
How is the 4-hour SLA calculated?
Can I monitor my solar system performance myself?
What happens if my inverter or battery needs replacement?
How do I renew my AMC at the end of the year?
Start Your AMC Today.
Never Lose A Unit.
Join 5,000+ system owners who trust LavishRays to keep their solar running at peak performance — year after year.